Last updated: 1 Aug 2026

Welcome to the Neja Tribe Enterprise website (the "Site"). These Terms & Conditions ("Terms") govern your access to and use of our Site, including any purchases made through it. By accessing, browsing, or placing an order on this Site, you agree to be bound by these Terms, along with our Privacy Policy and Return & Refund Policy. If you do not agree with any part of these Terms, please do not use this Site.

About Us

This Site is operated by Neja Tribe Enterprise, based in Surat, Gujarat, India. Throughout the Site, the terms "we," "us," and "our" refer to Neja Tribe Enterprise.

Eligibility

By using this Site, you confirm that you are at least 18 years of age, or are accessing the Site under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information when creating an account or placing an order.

Products

• All products listed on our Site are subject to availability. We reserve the right to discontinue any product at any time.

• We make every effort to display product colors, images, and descriptions as accurately as possible. However, we do not guarantee that your device's display will reflect the exact appearance of the product.

• As our products are natural and herbal in nature, slight variations in color, texture, or aroma between batches are normal and do not indicate a defect.

• Prices for our products are subject to change without notice.

Orders & Payment

• By placing an order, you make an offer to purchase the product(s), which we may accept or decline at our discretion (for example, in cases of pricing errors, stock unavailability, or suspected fraud).

• Full payment must be made at the time of placing the order through the payment methods available on the Site.

• We use secure third-party payment gateways to process transactions. We do not store your card or banking details on our servers.

• An order confirmation will be sent to your registered email/phone number once your order is successfully placed.

Shipping & Delivery

• We aim to process and ship orders within [insert processing time, e.g., 2–3 business days] of order confirmation.

• Delivery timelines may vary based on your location and are estimates only; we are not liable for delays caused by courier partners, weather, or other circumstances beyond our control.

• Please ensure your shipping address and contact details are accurate at the time of ordering — we are not responsible for delays or non-delivery caused by incorrect information provided by you.

Cancellations & Returns

All order cancellations, returns, and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Health & Usage Disclaimer

• Our herbal powders and related products are intended for general wellness use and are not a substitute for professional medical advice, diagnosis, or treatment.

• Please consult a qualified healthcare practitioner before using herbal products if you are pregnant, nursing, on medication, or managing a medical condition.

• Neja Tribe Enterprise is not liable for any adverse reaction resulting from misuse, self-medication, or failure to follow usage instructions.

Intellectual Property

All content on this Site — including text, graphics, logos, images, and product descriptions — is the property of Neja Tribe Enterprise and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content from this Site for commercial purposes without our prior written consent.

User Conduct

You agree not to:

• Use this Site for any unlawful purpose or in violation of these Terms

• Attempt to gain unauthorized access to any part of the Site or its systems

• Post or transmit any harmful, offensive, or misleading content through the Site

• Use automated means (bots, scrapers) to access or extract data from the Site without our permission

Limitation of Liability

To the fullest extent permitted by law, Neja Tribe Enterprise shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim shall not exceed the amount paid by you for the relevant order.

Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Neja Tribe Enterprise Surat, Gujarat, India Email: nejatribeenterprise@gmail.com